top of page

FAQs

  • How does Home Delivery work?
    We make Home Delivery easy for you. After your first delivery we automatically stop at your door on the same day at about the same time each week or every other week. When you set up your account we ask for your standing order - what you probably will want each delivery. You can change your delivery by logging into your online account, by contacting customer service, or leaving a note for your driver. With home delivery you will never again run out of many daily staples. We deliver milk, dairy products, eggs, cheese, butter, ice cream, juices and drinks, bottled water and other every day items! There is no minimum delivery, and we do not charge a bottle deposit on glass bottles. Remember bottles are expensive though. If you start to get to far behind you'll be billed $2.50 per bottle for the missing ones. Be sure to turn them in to your driver!
  • Why Does Our Milk Taste So Good?
    Because it is fresher, has not had a chance to be mishandled, oxidize or been exposed to ultraviolet light. It is delivered dairy direct to you. Often the milk you receive is delivered within 24 hours of production. All of our milk is producer certified to be free of any artificial hormones or additives including rBGH.
  • Why does Glass Bottle Milk taste so much better?
    Our milk in glass bottles has a wonderful sweet taste due to the glass. Glass bottles are sterilized prior to filling, leaving no residual flavors or odors.. The milk is from Wisconsin dairy farms. We do not add powdered milk or condensed to raise solids. Our farmers are pledged to not use artificial rBGH/rBST on their herds. We simply provide pure, fresh milk. Glass bottles also are environmentally responsible due to their ability to be recycled and re-used at a substantially lower energy usage than other packaging methods.
  • What is rBGH /rBST? Is our milk rBGH / rBST free?
    Recombinant bovine growth hormone (rBGH) and recombinant bovine somatotropin are synthetic protein hormones given to dairy cows to artificially increase milk production. We do not agree with this practice. All of our milk is farmer-certified to be rBGH / rBST free.
  • Where does the driver leave the milk?
    Your milk person is a very special individual. They keep notes to make sure you're happy with your service! Your milk can be delivered to the front door, side door, milk chute, or even in a refrigerator of your choosing. We really endorse a milk box or large cooler for your product to be delivered to. A milk box provides protection for your products from the sun and temperature. These elements cause a deterioration in vitamin content and flavor. We can provide a milk box for a nominal fee, or a large picnic type cooler also works very well. We will happily deliver to you without a milk box or cooler, but we cannot guarantee product goodness. Milk placed in a milk box generally will be protected for up to 8 hours! If it's very hot or cold, or you have ice cream or frozen food the driver will ring your doorbell when they deliver.
  • How Do I Change What the Milkman leaves?
    You may change your order online up to the time your route change cutoff indicates. This allows us time to load your truck with all the products our clients need. You may also call and change your order. If you are going to be gone for an extended period please notify us via e-mail, or call customer service to verify we are aware of this.
  • How does Home Delivery work?
    We make Home Delivery easy for you. After your first delivery we automatically stop at your door on the same day at about the same time each week or every other week. When you set up your account we ask for your standing order - what you probably will want each delivery. You can change your delivery by logging into your online account, by contacting customer service, or leaving a note for your driver. With home delivery you will never again run out of many daily staples. We deliver milk, dairy products, eggs, cheese, butter, ice cream, juices and drinks, bottled water and other every day items! There is no minimum delivery, and we do not charge a bottle deposit on glass bottles. Remember bottles are expensive though. If you start to get to far behind you'll be billed $2.50 per bottle for the missing ones. Be sure to turn them in to your driver!
  • Why Does Our Milk Taste So Good?
    Because it is fresher, has not had a chance to be mishandled, oxidize or been exposed to ultraviolet light. It is delivered dairy direct to you. Often the milk you receive is delivered within 24 hours of production. All of our milk is producer certified to be free of any artificial hormones or additives including rBGH.
  • Why does Glass Bottle Milk taste so much better?
    Our milk in glass bottles has a wonderful sweet taste due to the glass. Glass bottles are sterilized prior to filling, leaving no residual flavors or odors.. The milk is from Wisconsin dairy farms. We do not add powdered milk or condensed to raise solids. Our farmers are pledged to not use artificial rBGH/rBST on their herds. We simply provide pure, fresh milk. Glass bottles also are environmentally responsible due to their ability to be recycled and re-used at a substantially lower energy usage than other packaging methods.
  • What is rBGH /rBST? Is our milk rBGH / rBST free?
    Recombinant bovine growth hormone (rBGH) and recombinant bovine somatotropin are synthetic protein hormones given to dairy cows to artificially increase milk production. We do not agree with this practice. All of our milk is farmer-certified to be rBGH / rBST free.
  • Where does the driver leave the milk?
    Your milk person is a very special individual. They keep notes to make sure you're happy with your service! Your milk can be delivered to the front door, side door, milk chute, or even in a refrigerator of your choosing. We really endorse a milk box or large cooler for your product to be delivered to. A milk box provides protection for your products from the sun and temperature. These elements cause a deterioration in vitamin content and flavor. We can provide a milk box for a nominal fee, or a large picnic type cooler also works very well. We will happily deliver to you without a milk box or cooler, but we cannot guarantee product goodness. Milk placed in a milk box generally will be protected for up to 8 hours! If it's very hot or cold, or you have ice cream or frozen food the driver will ring your doorbell when they deliver.
  • How Do I Change What the Milkman leaves?
    You may change your order online up to the time your route change cutoff indicates. This allows us time to load your truck with all the products our clients need. You may also call and change your order. If you are going to be gone for an extended period please notify us via e-mail, or call customer service to verify we are aware of this.
bottom of page